Effective Date: April 20, 2026
At Sackzy Med, your privacy is not an afterthought — it's foundational to the trust-based care we provide. This Privacy Policy explains how we collect, use, and protect information when you visit our website at sackzymed.com.
Information We Collect
We may collect the following types of information:
Information You Provide Directly:
- Your name and phone number, submitted through our contact form so that we can call you back. Our contact form uses simple checkboxes to indicate your area of interest — there is no free-text message field, and no information is stored in a database. Submissions are routed directly to our internal email system and used solely to return your call.
Information Collected Automatically:
- Browser type, IP address, and device information
- Pages visited, time spent on site, and referring URLs
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and appointment requests
- Improve our website and the services we describe
- Send administrative communications (e.g., appointment confirmations)
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
HIPAA Notice
Sackzy Med is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). This website Privacy Policy governs only your use of sackzymed.com. The handling of your Protected Health Information (PHI) as a patient is governed separately by our Notice of Privacy Practices, which is provided to you at your first visit and available upon request.
Information submitted through this website (such as contact forms) is not considered PHI under HIPAA unless you are an established patient submitting information through a secure patient portal. Please do not submit sensitive health information through general website contact forms.
Third-Party Service Providers
We use the following third-party platforms in the operation of our practice and website. Each has its own privacy policy and data practices:
AdvancedMD — Our electronic health records (EHR) and practice management system. AdvancedMD is used for appointment scheduling, patient records, and billing. As a HIPAA-compliant platform, AdvancedMD has executed a Business Associate Agreement (BAA) with Sackzy Med, ensuring that any Protected Health Information (PHI) handled through their system meets federal HIPAA standards. Data processed within AdvancedMD is governed by our Notice of Privacy Practices, not this website policy.
Instagram & Facebook (Meta) — We maintain a presence on Instagram and Facebook solely to share health education, practice updates, and community content. These platforms are not used for clinical communication of any kind. Sackzy Med will never ask you to share personal health information through social media — not in comments, direct messages, or any other feature. If you choose to share personal health information on our social media pages on your own, Sackzy Med is not responsible for how that information is handled by Meta or seen by others. Your activity on these platforms is subject to Meta's Privacy Policy, and any health information you voluntarily share there is outside the protections of HIPAA.
Office Phone System — Phone calls to our office at (804) 499-8811 may be recorded for quality assurance and training purposes. You will be notified if a call is being recorded. Voicemails left with our practice are handled in accordance with our Notice of Privacy Practices.
Cookies
We use cookies and similar technologies to enhance your browsing experience. You may disable cookies through your browser settings; however, some features of the site may not function correctly as a result.
We may use Google Analytics or similar tools to understand general site traffic patterns. These tools collect anonymized, aggregate data.
Third-Party Links
Our website may contain links to third-party websites (e.g., zcal scheduling, AdvancedMD patient portal, insurance directories, or our social media profiles). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Data Security
We implement reasonable administrative and technical safeguards to protect the information you share through our website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us immediately.
Your Rights (Virginia Residents)
Under the Virginia Consumer Data Protection Act (VCDPA), you may have the right to access, correct, delete, or opt out of certain uses of your personal data. To exercise any of these rights, contact us at the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page will reflect the most recent revision. Continued use of the site after changes constitutes your acceptance of the updated policy.
Contact Us
Sackzy Med
7702 E Parham Rd, Suite 318
Richmond, VA 23294
Phone: (804) 499-8811
Website: sackzymed.com